We provide several types of after-market services to support our customers in their day to day operations. For these services we work directly together with the companies we represent as their dealer and we ensure that our employees are trained to the latest standards to perform the required services.

Boiler engineering

In cooperation with John Thompson Boiler and Environmental Solutions, we design and install package boiler units.

New installation

We will take care of the full process from design phase until commissioning and provide solutions for oil/gas, coal/biomass or wood fired package boiler units. Steam output for these package boiler units, depending on the calorific value of the fuel used, ranges between 1,000 and 32,000 kg of steam per hour.


Depending on your requirements conversions and/or upgrades can be custom designed. This includes, but is not limited to, change of fuel type, installation of chain grate, economizers or coal handling plants.

Stihl product support

The Stihl power tools are widely used and to ensure safe and durable operation, we provide operator training and machine maintenance.

Operator training

Depending on your requirements, we can organize operator training on site or at our Head Office in Thyolo.

Machine maintenance

Before supply of the power tools, our trained mechanics will set and test the machines according to our environmental conditions. If your machine breaks down or needs adjustments for optimum operation, we will find the fault, quote you for spare parts required and after approval repair the machine for you.

Conveyor belting support

Conveyor belt splicing

We make sure that the conveyor belt you have bought is fitted in a durable manner and with the highest precision. We will come beforehand to advise the length of conveyor belt required for precision fitting and possible adjustment to be done on the conveyor frame for a good fit and durable result.

Conveyor belt repairs

Existing conveyor belts get damaged and due to operational and/or financial requirements, it is sometimes more interesting to repair than to replace. We repair existing conveyor belts on site or at our Head Office in Thyolo. If we think the result of the repairs will not be durable and/or financially interesting we will tell you.

Steam system optimization

In Malawi, we represent Maxiflo®, a company which custom designs condensate removal systems, therewith replacing traditional methods such as steam traps, cascade systems and thermocompressors. Companies’ worldwide have benefitted from Maxiflo® conversions with sustained steam savings, improved thermal efficiency of process equipment and reduced maintenance.

The business model focusses on Maxiflo® plant conversions with reduced capital outlay. Projects are paid from the resultant energy savings within a predicted time frame, which rarely exceeds 18 months. Thereafter, the client takes ownership of the Maxiflo® system and peace of mind is ensured with an unconditional 10 year guarantee, including performance.

Contact us

Physical location

Head Office

Planters Tea Agency's Head Office is located in Thyolo, approximately 31kms from Limbe, in the South of Malawi.

Coming from Limbe, you will find PTA on your right hand side, just before the police block of "Thyolo no. 1".

Blantyre Office

Planters Tea Agency's Blantyre Office is temporarily closed.


Phone numbers

Stores: +265 21 2266786

Managing Director: +265 99 718 0939